September 2025 BT Sustainability Report Review

March 2, 2024

About BT

United Kingdom

BT Sustainability Rating is 4.1

This means BT are well-above average compared to other companies in the Telecommunication Services.

Industry positioning

Industry averange

Overall

Environmental

Social

Governance

BT positioning within the Telecommunication Services

BT Sustainability Rating Breakdown:

BT Overall Sustainability Rating is 4.1 out of 5.0

BT Environmental Rating is 4.4 out of 5.0

BT has an environmental rating score of 4.4, focusing in the following areas:

Climate risk (3.8): This score reflects BT understanding and management of climate-related risks that could impact their operations. A score of 3.8 suggests a strong awareness and management of these risks.
Greenhouse Gas (GHG) Emissions (3.1): This score measures the emissions of greenhouse gases produced by BT and their efforts to reduce these emissions. A score of 3.1 indicates a strong effort is being put toward reducing emissions of greenhouse gases.
Energy Management (4.4): This score demonstrates the effective management of energy consumption. s. A score of 4.4 indicates an excellent effort towards using sustainable energy sources.
Materials Sourcing (5): Reflecting the sustainability and ethical considerations in sourcing materials for their products, a score of 5 suggests an excellent effort in responsible sourcing of materials.
Pollution Prevention and Management (4.6): This score represents the policies and impact of BT that aim to prevent and minimise pollution. BT has an excellent pollution prevention and management score.
Waste Hazards and Management (4.9): A score of 4.9 assesses how BT handles waste and hazardous materials. This indicates an excellent waste management strategies and minimization of hazardous waste are in practice.
Water Management (3.8): This score evaluates water usage and conservation efforts. A score of 3.8 suggests BT makes a strong effort in water management.
Environmental Certifications (4.7): A score of 4.7 reflects an excellent commitment to obtaining environmental certifications, demonstrating adherence to recognized standards and practices in environmental stewardship.
Environmental Opportunities (4.7): A score of 4.7 indicates that BT is excellent at identifying and taking advantage of opportunities to benefit the environment, potentially through innovative practices or sustainable growth strategies.
Environmental Compliance (4.9): A score of 4.9 rates the level of compliance with environmental regulations and standards, indicating strong adherence to legal and ethical norms in environmental matters.

BT Social Rating is 3.9 out of 5.0

BT has an overall social score of 3.9, which can be broken down into various components, reflecting the company's performance in relation to social challenges:

Social-related Certifications (4.2): This score indicates an excellent level of certifications related to social issues.
Community Engagement (4.7): This score assesses a company’s involvement in and contribution to local communities. A score of 4.7 indicates BT have a strong commitment to community engagement.
Corporate Philanthropy (4.8): A score of 4.8 suggests BT make a significant contributions to philanthropic causes, demonstrating their measure of commitment to social responsibility through charitable endeavours.
Data Privacy (3.1): This score is a measure of how vulnerable BT is to breaches related to personal and customer data. 3.1 indicates strong BT Data Privacy protection policies.
Products and Services (4.4): This score reflects the social impact of products and services provided by BT, indicating that they are designed and delivered with an excellent consideration for social responsibility.
Diversity and Inclusion (4.9): This category indicates an excellent commitment level of BT to creating an inclusive and diverse workplace and culture.
Health and Safety (3.3): The health and safety score reflects a strong robustness of the measures in place at BT to protect the well-being of its employees and customers.
Human Rights Abuses (3.8): This score reflects some risk of BT involvement in or exposure to human rights abuses in company operations.
Labour Relations (3.1): This score reflects the company's relationship with its workforce, including aspects like union relations and employee treatment. A score of 3.1 indicates a strong level of performance in this area.
Training and Education (4.5): BT training and education score represents an excellent the level of commitment to employee development through robust training and educational programs.
Cyber Risk (2.4): This score assesses exposure to and management of cyber risks that may disrupt business operations. A score of 2.4 suggests a reasonable preparedness against cyber threats.
Product Quality Management (4.3): This score reflects the quality and safety of current and future products and services provided by BT. A 4.3 indicates an excellent standard in managing product quality.
Supplier Engagement (3.9): This score assesses how BT engages with its suppliers on social issues. A score of 3.9 suggests a strong level of engagement and collaboration with suppliers in managing social risks.

BT Governance Rating is 3.8 out of 5.0

BT has an overall governance score of 3.8, which encompasses various aspects of its corporate governance practices and structures:

Business Resilience and Sustainability (5): This score reflects the capacity of BT to sustain its operations over the long term and adapt to business challenges. 5 suggests an excellent strategies for resilience and sustainability in the business model of BT.
Corporate Compliance Behaviours (3.4): This score assesses adherence to laws, regulations, and internal policies. 3.4 shows a strong BT Corporate Compliance Behaviours.
Governance-related Certifications (4.2): A score of 4.2 in this category reflects an excellent level of accountability and adherence to governance-related certifications.
Board Accountability (3.3): This strong score measures the accountability shown by the board of directors at BT relating to responsible governance, oversight of operations, and commitment to stakeholder interests.
Business Ethics (2.7): This score evaluates ethical conduct in business operations. A score of 2.7 indicates a decent standard of ethics.
Business Transparency (3.4): This indicates the level of transparency in the business operations and disclosures of BT, suggesting a good communication with stakeholders and clear reporting of activities and financial information.
Shareholder Rights (4.9): This score reflects an excellent company’s commitment to protecting the rights of shareholders, including ensuring fair treatment and providing appropriate information for shareholder decision-making.

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